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Operational Resilience: A Strategic Priority for Higher Ed Leadership
Operational Resilience: A Strategic Priority for Higher Ed Leadership
Krist Jovell, NASFAA’s National Chair, had this to say at February’s NASFAA’s 2025 Leadership & Legislative Conference & Expo in Washington, DC:
“We as leaders need to not only be thinking about and building our own resilience but also supporting and fostering resiliency with our teams.”
That theme of resilience was further emphasized at June’s NASFAA 2025 National Conference in Anaheim following the chaos around FASFA’s simplification efforts.
But it’s not just about financial aid. From the complex rollout of the revised FAFSA to increasing scrutiny over outcomes, cost structures, and compliance, institutions are operating in an environment defined by uncertainty.
The overall volatility and regulatory flux emanating out of Washington require educational institutions— if they are to adequately serve their students’ needs—to leverage adaptable workflows, flexible systems, and trusted partners across their technology infrastructure.
Operational resilience is central to institutional sustainability. Can your institution continue to deliver on its mission under these circumstances?
Three Key Capabilities that Drive Resilient Institutions
Resilient institutions leverage highly customizable systems – solutions that can be tailored quickly and efficiently to fit evolving needs without requiring major IT intervention. This flexibility enables leadership to adjust and respond to changing circumstances quickly so that operations remain aligned with institutional goals rather than constrained by technological limitations.
Resilient operations depend on tools that are simple to use and easy to learn – solutions that allow non-technical staff to move quickly. Enabling frontline teams to act decisively without having to rely on IT staff for day-to-day needs empowers them to focus on students and strategy – not the platform. Systems designed with operational simplicity help reclaim capacity across departments and lead to greater institutional responsiveness.
Resilience is reinforced by partners, not vendors – partners who understand higher ed, move quickly, and act as true collaborators. In times of rapid change, the difference between continuity and disruption often comes down to support. Institutions need partners who are invested in their outcomes and are accessible and responsive to their evolving needs.
Why Aptron?
At Aptron, our Collēgix student information system is designed with operational resilience at its core. Collēgix is highly configurable, intuitive, and backed by responsive, high-touch support – so you can navigate change without compromising compliance or service.
Learn how Aptron is helping colleges and universities across the country prepare for what’s next – while performing better today. Let’s start a conversation about enhancing your institution’s resilience.
About Collēgix
Aptron Corporation’s Collēgix SIS and ERP is a modern, flexible platform designed to adapt to your institution, streamline your operations, and empower your personnel. Designed to optimize the business of educating learners, Collēgix offers colleges and universities the agility, flexibility, and high-touch support to effectively and quickly automate and adapt your unique processes to fit your budget, as proven by 40 years of success.